Customer Journeys That Delight AND Convert

Explore Delightful Customer Experiences With…

Delighted is the 10 episode podcast miniseries for online business owners who want to craft delightful experiences for their customers.

Each episode explores customer experience through a different lens: Community, Play, Transparency, Support, Care, Accessibility, Design, Diversity, Inclusivity…

Co-explore with hosts Stacy Coyle (me 👋) and Caitlin from Caitie Means Business as we dive into what an amazing customer experience could look like in your business.

Work With Me 1:1…

The Fruit Slice

Get clarity on one zesty slice of your customer journey in the focused 30-minute Voxer experience full of strategic insights.

The Mini Audit

Identify points of friction and opportunities to adding some wow factor to your post-purchase experience.

The Lemonade Tech Burst

The done-for-you tech implementation service for business owners who need fast & potent tech.

Hi, I’m Stacy 👋

I’m the Irish-accented Customer Journey Strategist behind Workplace Lemonade. 

I help digital business owners experiencing growth realign their customer journey and craft high-end experiences that wow their audience. 

And yes, that includes enchanting buyer experiences too, because the customer journey does not end at the checkout!! 😉

Over the past 7 years, I’ve channelled my tech savviness into countless digital businesses, turning their strategy, vision, and launches into reality.

But it’s not just about the tech—it’s about crafting a red carpet experience for your audience and buyers by creating seamless tech experiences. Let’s do the same for your business and your customers!!

Digital Tools For Rolling Out The Red Carpet For Your Buyers…

The Buyer Delivery Style Icon Quiz

Discover Your Buyer Delivery Persona with this 90's style quiz.

The Love Language Cheatsheet

Pick n’ choose from a collection love languages ideas to elevate your customer experience.

Buyer Email Templates

14 buyer email templates to deliver a peachy perfect experience to your buyers.

Listen To A Curated Collection Of Interviews From Fellow Creatives In The…

Pick n’ choose from 10 simple, non-cookie cutter, fun strategies for nurturing meaningful connections in your customer journey.

Season 2: Building Meaningful Connections